Terms and Conditions

Introduction

Welcome to Family No Borders. These terms and conditions outline the rules and regulations for the use of our website and services. By accessing this website, you accept these terms and conditions in full. Do not continue to use Family No Borders if you do not accept all of the terms and conditions stated on this page.

Service Provision

Family No Borders is a nonprofit organization dedicated to supporting Afghan immigrants by facilitating the purchase and delivery of essential groceries to their loved ones back home. We offer a range of essential items, including food, clothing, and household goods, with free delivery to major cities across Afghanistan.

User Responsibilities

• Users must provide accurate and complete information when placing an order.
• Users must ensure that the payment details provided are valid and correct.
• Users must not use our services for any illegal or unauthorized purpose.

Payment and Refund Policy

All payments made through Family No Borders are secure and processed through trusted payment gateways such as Shopify or PayPal. Refunds will be considered on a case-by-case basis and only under exceptional circumstances.

Delivery Policy

We are committed to delivering orders promptly and efficiently. However, delivery times may vary based on the destination and availability of items. Family No Borders is not responsible for delays caused by unforeseen circumstances.

Privacy Policy

Family No Borders respects your privacy and is committed to protecting your personal information. Please refer to our Privacy Policy for detailed information on how we collect, use, and safeguard your data.

Amendments to Terms

Family No Borders reserves the right to amend these terms and conditions at any time. Any changes will be posted on this page, and it is your responsibility to review these terms regularly to stay informed of any updates.

Contact Us

If you have any questions or concerns about these terms and conditions, please do not hesitate to contact us. We are here to help you and ensure that your experience with Family No Borders is positive and supportive.

Thank you for choosing Family No Borders. Together, we can build a bridge of love and support for Afghan families, no matter the distance.